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Shipping & Returns

Shipping Information

We will inform you of shipping cost after your order is processed.

All orders are shipped within 7-14 working days. If you have not received an order within 15 days, please notify us by email at: UTOPIA@MIDCOAST.COM.AU If your order is urgent please let us know and we will try to fast track your order.

 

Refund and Returns

Your satisfaction is our first priority at CONCEPTS OF UTOPIA. If your item is faulty upon receipt, we will gladly exchange the item or refund your credit card. All returns need to be reported to us within 7 days from invoice. No returns will be accepted without prior arrangement.Please choose carefully as we do not refund or credit items for change of mind.

 

Returns Process

To return an item, call us to report fault and then please send it to:
CONCEPTS OF UTOPIA
32 BANNERMANS ACCESS SHERWOOD NSW 2440